Shipping
We can shipping to the following countries.
United States customer also login: http://www.usps.com track the shoes.
We can shipping to the following countries.
1) Free Shipping to the following countries:
United States,Australia,New Zealand,United Kingdom,France,Spain,Norway,Ireland,Italy,Greece,Canada,Finland,Belgium,Sweden,Switzerland,Portugal, Luxembourg, Japan,Singapore.
2) The following countries need shipping cost:
Austria (need $7 shipping cost).Israel (need $7 shipping cost).Denmark (need $7 shipping cost).Netherlands (need $7 shipping cost).Poland (need $7 shipping cost).Cyprus (need $10 shipping cost).Hungary (need $10 shipping cost).Slovakia (need $10 shipping cost).Russia (need $10 shipping cost).
3) If you are from Central Europe,you need add $15 shipping cost.
Our company can not ship to South Korea and Germany.International shipping is handled by Post Office,within one week time delivery normally.
All orders will be insured for the full purchase amount,and can be tracked at the Post Office.
All international shipments are shipped via Post Office mainly in retailing,while for wholesaling,please contact us now,click us to Feedback now,that is why you can enjoy your free shipping and great discount offering here and save more money now enjoying real brand new quality.
All the shoes will be mailed inside another box!!
Return policy
We are committed to your complete satisfaction.You must contact us before sending the items back.All items sent back to us must be in their original condition(not worn,altered or washed,with all tags attached).
If returning items for a refund:all returned items are subject to a 20% restocking fee.
We do not cover the shipping cost of returns or exchanges,you will be responsible for the shipping and handling costs.Additionally,we recommend that you add tracking and insurance for your own protection,as we cannot be responsible for lost shipments.
Exchanges
We will accept exchanges for a different size or color within 15 days of the original order dispatch date.Please contact us with your Order ID and one of our team members will help you.If you would like to exchange items to a different style,you would have to return your items for a refund(as per Return policy)and place a new order for the style you prefer.
You must contact us before sending the items back.All items sent back to us must be in their original condition i.e.not worn,altered or washed,with all tags attached.Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges,you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you.We recommend that you add tracking and insurance when sending items to us for your own protection,as we cannot be responsible for lost shipments.Shipping and handling charges are non-refundable.
Order Cancellation
Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-8hours after orders placing,so we are not always able to cancel an order after it is placed.Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice:If you did not receive your 10-digit tracking number within 3 days after placing your order,your e-mail server may have seen it as spam.In this case,please contact us for assistance in orders' tracking.
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